WebAfrica taking incompetence to an art form. Totally inept. basically couldn't give a st*ff.

We have approximately 10 separate contracts with WebAfrica, 7 business and 3 private. We have been trying to add an additional contract for over 2 weeks now and have been met with total and complete incompetence and a "we will get round to it sometime" We have been "chatting" with them virtually every day to get this sorted and have even managed, against all odds to actually speak to someone. They promised us on the 19th that all is good. It is now the 22nd and of course it isn't. All they bl**dy had to do is telephone Octotel and tell them to activate the line. Literally a 30 second call. The Octotel line is there. They haven't bothered, now the person we spoke to said, ooops, they messed up but they are going on holiday now and will only be able to sort this out when they get back on the 8th January. Why anyone would use them is a mystery. Well on the 8th all our lines will be cancelled.