S
Sello

1 reviews | Active since Oct 2023

01 Sept 2026, 19:44

Webafrica Takes lot ...

Webafrica Takes lot time to help it's clients via WhatsApp, response delay up to 30 minutes sometimes!!! Improve on that please

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Replies (1)
Webafrica
Webafrica's reply02 Sept 2026, 08:13
Official
Morning Sello
We hear you, and we understand how frustrating it can be to wait for assistance when you need support. 🌸 A 30-minute response delay on WhatsApp can feel like a long wait, especially when you’re trying to get an issue resolved.Thank you for calling this out. Your feedback is important, and we’ll share it with the relevant team as we continue working on improving our WhatsApp response times and making support easier to access.We appreciate you taking the time to let us know where we can do better. 💗

Warm regards, 
Webafrica Crew