eM
edward M
1 reviews | Active since Dec 2017
09 Feb 2025, 15:04
WebAfrica suspended my account for no reason
Webafrica suspended my account for no reason. They did not debit this month of Feb 2025. When I try to make the payment manually using their website, it does not allow me. It keeps on saying they are currently in the process of debit my account. I also check to see if maybe the debit order got rejected and nothing bounced back. When I spoke to the support team (Zandile S), confirmed that they did not debit, and no debit order got rejected on their side. It's been more than 48 hours since my account has been suspended for no reason. The support team cannot even help me.
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edward M's updateReviewer Update
10 Feb 2025, 11:00It's been more than 72 hours now since my account has been suspended and with no way of making the payment manually. Being offline this long is affecting my daily activities. This is beyond ridiculous. Their system deserves a negative star.
eM
edward M's update10 Feb 2025, 11:00
Reviewer Update
It's been more than 72 hours now since my account has been suspended and with no way of making the payment manually. Being offline this long is affecting my daily activities. This is beyond ridiculous. Their system deserves a negative star.