Webafrica Support is NON EXISTENT.

Opened a support ticket on 23/07/2020. Got a response that they are dealing with high volumes of queries......On the 27/07/2020 i rep**** to the ticket with ??? as i have not heard from them yet. On the 10/08/2020 i got a reply..."Seems like no one has attended to your query yet. We sincerely apologise for the inconvenience caused. Lockdown has complicated some of our normal processes causing a delay in responses. We would like to assure you that we are placing the highest priority on clearing our backlog and attend to email tickets as quickly as possible." What a joke!!! Today is the 19/08/2020 and i still have not heard anything, meantime my client is jumping up and down. Think i will just move them all away to another ISP that actually has customer service. Webafrica has gone down the drain BIG TIME!!