Webafrica support and payment options are really bad.

Webafrica makes it extremely difficult to pay their account. The only way to pay is through EasyPay however they do not give out invoices or include the EasyPay number anywhere. The support is really bad as it is online and takes about 30-45 min for someone to respond. I lost access to my previous payment portal and tried to get the EP number to pay, but it I have to jump through so many hurdles just to get a EP number to pay. I work and do not have 30 min waiting period for someone to respond on your chat. Why not simplify your payments by offering more ways to pay?