Webafrica support agents suck big time.

The Webafrica support agents is the worst that ever existed. Telkom who is well known for poor service outshines Webafrica in this regard. I have been struggling for the past 2 days just to get reconnected. I contacted the support team 3 days before my payment would be deducted to try and get an alternative payment method due to my bank account being compromised but to no avail. On Friday 2 July payment fails and my gets suspended immediately and since 3 July after receiving a new payment link and making successful payment I am still struggling to get my service reinstated. I have been transferred from agent to agent and there is simply no response or long delays before getting a response. What does one have to do to get decent service???