Webafrica sucks so bad

Hi i am a new client at webafrica.my fibre was installed last Wednesday,i stil after 7 days have no internet. I spoke to 23 different agents,and everytime they advised me to someone else then i have to explain myself all over again and again.i have paid the prorata on wendsday 1 week back and still have no internet access.im so tired of them and have a 2 year contract with them and can't even get my internet to work.this is by far the worst service i have ever got.and wil recommend no 1 to them.evry day they give me the same story of (it wil take 48 hours to report the problem)i really dont know anymore what to do.i just whant internet access.this is my email (***) and i promise you after this they would not even call me back.