1 reviews | Active since May 2025
Webafrica sucks
This is the worst internet service provider in South Africa you take services from them 100mbps but only get between 25 to 35 mbps and still pay the full price of 100 Mbps. They're after service sucks you tried to get in contact with anyone it's a chat room that you need to enter you cannot speak to a person over the phone only if you want new services do you speak to someone once they have you they don't worry about you no customers service no after service nothing. So we switched farm 100 mbps to a 50 mbps which costs R696. My services has been paid up well up until the month of May however I get disconnected on Friday which is the the 23rd of May 2025 and when I contact them they tell me that I am owing them they send me a screenshot of my breakdown of the account and I'm only owing them for the month of June but they disconnect me and tell me know that I'm owing them for the month of April how do you give a person service with a month if they haven't been how do you operate is this a Mickey mouse company or what you want to leave them they tell you that you have to pay R999 to release the line. When you have to speak to someone they'll transfer you to a technical division there's no managers or anyone that you can phone and speak to or speak to a real person not an AI
