1 reviews | Active since Jul 2018
Webafrica sucks
Signed up with them on Sunday, received confirmation that the router was to be delivered on Tuesday the 18th of January. Got confirmation from the couriers that the delivery was on the way. I had waited the whole of yesterday and nothing. Received another message this morning that the router was goin to be delivered this morning before 11 am. I called and changed address to my work address so I could receive the router. I was assured it will be delivered this morning. After numerous messages and me calling the unrealable and lying courier service. I was then assured I will get the router by 4pm. Up until now I have not received any correspondence from the courier company regarding the delay. However I must confess I did get a call from a driver and he said he was on his way to me, but somehow I believed he got lost but the amazing part is that he was 5 mins away from me. Totally shocked and disappointed by the service already. Really thinking of reconsidering my decision of the contract/subscription with webafrica. I hope this gets the attention it deserves as the monies have left my account and nothing. Frustrating service
Still no action has taken place and I am really disappointed by the behaviour And communication from webafrica.
I hope in the future other people don't suffer the same as my frustrating experience.
Still no action has taken place and I am really disappointed by the behaviour And communication from webafrica.
I hope in the future other people don't suffer the same as my frustrating experience.
