GM
Gerard M

1 reviews | Active since Jun 2016

05 Dec 2024, 20:23

Webafrica sucks

Webafrica is a whole ****, their client service level is pathetic. If you ever get in touch with the agent Muneeb Flaendorp, please be assured he will make condescending comments thats not actually helping your situation, instead of find out the whole picture he shoves down a bunch of reasons why your connection could be slow, but in actual fact none of the reasons is applicable to you. our internet connection since we started with Webafrica has been the absolute worst, they keep blaming an outage of some sorts, might not even be in your area. I'm expected to test speeds, run this and that like I'm some kind of technician, then you might as well pay me!!! Webafrica is pathetic. Don't sign up with them, because even when you want to chat when the issue arises they get back to you the next day when the problem is evident at that specific moment, how does that help??? Stay away from them!!

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