WEBAFRICA SUCKS!!!!!!!

Has to be the worst service ever. Had fibre installed on a Wednesday, From the Wednesday to the Sunday my internet connection was so slow it was 0,00mbps. Reset and rebooted the router a thousand times. Called the call centre, nothing and no one could help. The call centre only operates Monday to Friday, so the Saturday i had to do whatsapp chat with an agent. We were chatting from 14h30 up until 19h15. Still no solution was given. I am expected to pay R649 for a service that i am not and cannot use. I was told by the agent that she logged a fault and it would take 3-4 working days. How is this acceptable when i work night shift?????????? and i work Tuesdays to Saturdays????? It is ridiculous that a company who offers a 27/7 service does not have their call centre open over a weekend, even if just for a few hours for someone to speak to. Today (Sunday) i am sitting here using my mobile data to work. I regret signing up with webafrica and would not reccomend them to ANYONE. A friend has Vuma Reach with WA which is R399 and he has had no issues, so i must pay double the money for no service. This is just ridiculous