WebAfrica sucks!!!

WebAfrica forced a 30% increase on me without my permission after I have only been a client for 4 months!

I refuse to accept a 25% increase in my fibre package. This is totally unacceptable and unfair and not what I signed up for. In fact, I have only been a client for five months and they are forcing a R100 increase on me - who does that?!?

Basically they are upgrading me to their next package without my permission and I refuse to accept this and if necessary will take this matter to the communications ombudsman as it is not fair not acceptable.

As far as I am concerned they are in breach of our contract with this forced increase! I signed up for a R399 package that they widely advertised and that’s what I can afford and I refuse to pay R100 more!!! Talk about false advertising- they bait you with the special then add on R100 per month when it suits them! In addition I think considering WebAfrica unreasonably increased my fee within the first few months that theIr installation fee should be wavered if I cancel because they increased my premium so unreasonably. Right now they have all the power, willfully increasing my bill yet still forcing me to stay with them Or I will be penalized. This is very unfair for me as a consumer. My advice, don’t sign up with them!!!!