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Natania N
1 reviews | Active since Mar 2026
10 Apr 2026, 10:59
Webafrica Sucks
Webafrica refuse to accommodate me regarding my account that fell behind due to their incompetence. My service has beeb deactivated, yet they want me to pay for something that I don't use.
I will not leave it at that.
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Replies (1)
Webafrica's replyOfficial
10 Apr 2026, 11:23Hello Natania,
We understand your frustration with the situation and the impact this has had, especially with your service being deactivated while you are still being billed. This is not the experience we aim to provide, particularly when it comes to billing clarity and service continuity.
We have arranged for our Finance Team to review your account and they will reach out to you directly to provide further assistance and address your concerns.
If you need any further help in the meantime, please feel free to send us a direct message on Hello Peter.
Warm regards,
Webafrica Crew
We understand your frustration with the situation and the impact this has had, especially with your service being deactivated while you are still being billed. This is not the experience we aim to provide, particularly when it comes to billing clarity and service continuity.
We have arranged for our Finance Team to review your account and they will reach out to you directly to provide further assistance and address your concerns.
If you need any further help in the meantime, please feel free to send us a direct message on Hello Peter.
Warm regards,
Webafrica Crew
Webafrica's reply10 Apr 2026, 11:23
Official
Hello Natania,
We understand your frustration with the situation and the impact this has had, especially with your service being deactivated while you are still being billed. This is not the experience we aim to provide, particularly when it comes to billing clarity and service continuity.
We have arranged for our Finance Team to review your account and they will reach out to you directly to provide further assistance and address your concerns.
If you need any further help in the meantime, please feel free to send us a direct message on Hello Peter.
Warm regards,
Webafrica Crew
We understand your frustration with the situation and the impact this has had, especially with your service being deactivated while you are still being billed. This is not the experience we aim to provide, particularly when it comes to billing clarity and service continuity.
We have arranged for our Finance Team to review your account and they will reach out to you directly to provide further assistance and address your concerns.
If you need any further help in the meantime, please feel free to send us a direct message on Hello Peter.
Warm regards,
Webafrica Crew