Webafrica - Still waiting for my router 5days later. They did however manage to send my invoice.

Recently moved to a new property. And I've been trying to get my Fibre network up and running. I signed up with them on the 15th of May and paid the funds. After allot of Mails and communication backwards and forwards they told me my router is on its way and my line would be activated shortly. This was on Monday, in the mail it states that this normally takes up to 5 working days. This morning I decided to find out when they delivering as I have not yet received A waybill or any further information about the delivery. They then told me that it will only arrive on Tue. I'm super unhappy about this, I need my router and I need my internet to work I have assignments I need to submit. And just to top it all off they sent me a pro rata invoice that I should pay. BUT I STILL HAVEN'T RECIEVED MY ROUTER!!! Come on I expected better from you.