1 reviews | Active since Jun 2017

24 Mar 2015, 10:46

Webafrica still cant solve their issues

Still till date, they are unable to solve the same problem. I am going 3-4 months and they not willing to just move my problenatic sites onto a better server. <br> <br> I have been literally begging them to solve a few of my sites pathetically slow issues for months but to no avail. They don't care to solve it. Me and my clients must just continue to suffer.I am still waiting for my sites to load. it is going for nearly 3minutes as I type this.<br> <br> Please don't host with them!!! Try afrihost or Hetzner rather. I never go through this **** with them and my sites/emails hosted on their network. <br> <br> And once again, their site remains with an online status tick.<br> <br> On the previous post they said they desperately trying to get hold of me. FOR WHAT? to tell me they not going to do anything about it. They putting me to

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Replies (1)
Webafrica
Webafrica's reply31 Mar 2015, 16:58
Official
Hello sachin999,

It's not nice hearing that our customer is disappointed and angry at us.

Our guys have tried contacting you so they can explain what is happening, but they couldn't get hold of you. Our Engineering team have isolated the problematic websites in their own application pool and they've decided to move the websites to their own application pool. This has improved the loading time of the websites drastically. And our engineers have asked that you monitor the websites and advise if any issues arise.

We really hope that you are happy with this resolution offered. If you are, we would like to encourage you to update this post to reflect the resolution offered.

Regards
Mkhululi
Online Team