1 reviews | Active since Jul 2020
WebAfrica *****sters
WebAfrica are *****sters people. Let me tell you about my experience. Early in this year (May) I contacted WebAfrica for a query about their Fibre packages and what they offer, I requested that a support agent give me call for any further information internet line speeds etc. I was happy with what I've heard and opted to have the Fibre package installed. Note due to another arrangement I CANCELED my order on the SAME DAY and the supporting agent said it was fine no worries he understand the reason for my cancelation. A few months later I received an email stating that I owe WebAfrica R1099 and I need to return their router. I have till date not received any equipment or anything related to Fibre nor do I have or had an active internet service line from them...so far they have debited my bank account twice with the amount of R1099 on each occasion. I have tried stopping any unauthorized debit orders in future but it seems they changed their account details and debited it anyway. I will dispute this transaction and if they debit my account again, my lawyers will have to step in. People DO NOT TAKE ANY PACKAGE from WebAfrica. Let my experience be a lesson for you. I will not recommend any of their packages to anyone. WebAfrica is this the way you guys do business?
