Webafrica *****s your money.

Item: Webafrica
Rating: 1
Author: Matt W

Webafrica *****s your money, doesnt want to communicate with clients

I have no other way to put this. I was assured by their team, who was 2 weeks late at picking up their own router, that I wouldnt be billed the R999 penalty fee. Just to be safe I removed my card as a payment method. I wake up today to see they stole R999, and want to take up to 12 days to give it back??? No.

They also refuse to call out or give you a valid number to contact them, if this isn't the definition of anti consumer I don't know what is. I have filed an ICASA complaint for this gross negligence, and am in the process of filing a police report for theft/racketeeting against Webafrica.

You can't just take someone's money and think they will be okay to wait that long so that you can fix your own ***** ups. I am going to clean you out webafrica. Or at the very least, make it aware to the entire South Africa what ******** **** you are. Sleep well.

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Matt W's updateReviewer Update

02 Jun 2022, 13:41

So day 3 of getting nonsense answer and support agents disconnecting on me. A Miguel Harrington (who alters your reports and refuses to put you through to a superior) and today a Phefumlela straight up disconnected immediately, faking transferring me to a superior. All things I will add to my document of reasons why I am suing webafrica. I intend to clean house with them, and cost them all their jobs as they have mine when they stole that money from my account.

Matt W's update02 Jun 2022, 13:41

Reviewer Update