Webafrica Stall You, To get the Most out of YOU

Thanks for the explanation. i have tried since tuesday, 30 july 2019 to cancel my adsl service as i am moving house. i need to talk to somene in your billing department to talk to me to complete this process. i am not willing to pay for 2 months, due to the fact that your are not picking up the phone and listening to your customers. i must say its really upsetting to call your numbers and no one picks up the phone. on tuesday i was help up for 60 minutes, yesterday 30 minutes and today about a hour and my query has still not been resolved. It seems your process is suited to ****** money from clients by charging the extra month. When I require a new service provider I will probably not return due to this action. And also not recommend you to friends for this fact...

Just a side note. Your billing department is still not available

That since Tuesday.

The exchange listed above is what happened when i tried to cancel my adsl account. its not about the money, the process but all about a business that seems to try and squeeze every last buck out of their clients. this company is not orth your money or effort. ditch them soonest