MP
Mike P

1 reviews | Active since Sept 2019

18 Sept 2019, 17:40

#Webafrica - shockingly continuous poor admin service

#Webafrica - shockingly poor & shoddy admin - I will definitely be moving all our commercial business elsewhere! They cancelled one of our services - their error, despite me phoning in more than 10 times to try to prevent the disconnection. In order to re-activate the service they advised me to reapply - which I did. service, all they needed to reactivate was some detail from Vumatel (the fibre provioder) I waited the whole day & called in 8 times to follow up then in desparation I contacted Vumatel myself & got the required number in less than 5 minutes! Despite providing Webafrica with this number they will only reconnect the service the nxet day.

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