CS
Charl S

1 reviews | Active since Aug 2012

21 Aug 2020, 11:08

Webafrica shocking after sales service and ***** billing tactics!

I used their service for the full term of the original contract. The contract was then cancelled at the end of the period by me.

Webafrica failed to 1. cancel my monthly subscription and 2. continued to bill me every month despite my attempts to contact them!!

You can call and email but you get a run around. It seems they are purely as sales & collections company. (no admin in the middle)

They turned a happy customer into an angry ex-customer. I could not get through to their company for accounts and emails for this type of request are not dealt with.

Then several months they will call to collect on your 'unpaid bills' They then wish to hide behind their T&C's to avoid responsibility despite several attempts from my side to cancel.

Billed my card 3 x incorrectly despite me extensive attempts to call, email and email.

WILL NEVER EVER USE AGAIN!

Seriously ***** tactics being deployed it seems.

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