1 reviews | Active since Apr 2018
Webafrica service shocking!!!
If I could get through to someone I could get somewhere. Operations/accounts take forever to answer their phones. I get billed for data not received. I logged a call last Tuesday and still don't have access to data even although the router was delivered 11 days ago. When I try to contact someone no-one answers the phones. When I try to speak to accounts payables to find out what the invoice is for, after holding on for more than 8 minutes I get a rude individual who is not prepared to assist and then proceeds to put me on hold again.
Can't even cancel with them as they put you on hold and no-one answers.
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica