WebAfrica service only cause frustration

I ordered a service from WebAfrica. After several failed attempts to obtain an update via their online chat and with the service pending activation I decided to cancel the service. I have been trying to cancel the service, again using the online chat since 09:04 on 02 July 2024. It is now 17:35 on 03 July 2024 and still not able to talk to someone. I only receive a Hi I am *** how can I assist you today. After the initial hello, dead silence. This company definitely takes first price providing poor customer service (actually no service) in South Africa. That takes some doing considering the poor standard of customer service in South Africa. Avoid doing business with this company like the plague.