webafrica service is the worst.operating like ******.

Morning EbrahimWe’ve reviewed your feedback and the experience you’ve described, especially during your move, difficulty reaching support, and delayed responses, is not aligned with the level of service we aim to deliver to our clients. Your account has now been escalated to our Onboarding Support team for a detailed review. They will contact you directly to further assist with your setup, clarify billing concerns, and ensure everything on your profile is correctly aligned following your move. When relocating, billing and service transitions should be handled seamlessly, and this is being reviewed to ensure accuracy and accountability. You can expect direct engagement shortly, with a clear path forward to resolve both your connection and billing concerns. 

Warm regards, 
Webafrica Crew