Webafrica Service is Shockingly Poor

Webafrica's support services are possibly the worst I have experienced in a long while.... possibly equalling the terrible service of a governmental department.

Logged an issue with their chatbot "Willie-the-bot" at 10.53am this morning as this is the only way to make contact. It is now 5.54pm. So 7 hours later, still waiting for assistance!

Several automated "This is taking much longer than usual. I am putting your request on high priority for an agent to get back to as soon as possible. Sit tight, we’ll get you help as soon as possible."

Made contact with head office and was promised that the service manager would contact me before end of day! Still waiting for that call!

Think carefully about making Webafrica your Internet Service Provider!!!!!