Webafrica service is a shocker

I have been trying for 16 days to get fibre installed. When calling and I do get through the calls get cut off mid sentence and the call centre do not call back. On average when calling the help desk I have waited almost 30 minutes for someone to answer. I understand that skeleton staff are working from home. I have stressed its for security cameras but nobody cares. Will think twice before signing up again. This is my second account with them as I am already an existing customer. Shocking!!