Webafrica Service Billing Support

Webafrica has debited my account without my permission for amount of R2788 i have called in earlier when i saw riducolous invoice of extra R2000.00 i called and spoke to Iman at support and billing *** i was told i would not be debited that amount only for my current fibre i be debited. last night i was debited in for R2788.00 which is unexceptable i been a member of Webafrica since i took a Rain lte then a Cell c LTE then Telkom uncapped Lte and now with Fibre i have refered many clients and business to Webafrica i free that being treated in this manner then they must cancell my services and i will ensure that i plaster their names all over social media about bad services. i received terrible services when it came to installation of my fibre which was done in the lock down period. i had to wait 4 weeks for another technician to come back then i had to chase down the modem finally picking it up myself at courrier company, and it didnt end there the fibre didnt work i had to sit till late at night endless watsups and calls till finally i had figure the installation procedure myself with webafrica person. then after i fixed things i get more than 15 calls from pretoria SADV and other numbers for SADV to check if all services are working like really terrible. no apologies no acceptance no even lets cover your bills for the calls you made or your petrol for going to get modem! i have spent more money on artym then the actual invoices they charge me monthly. today again i spent time calling 3 times waiting for 22 mins on average for billing finally 4th call after 18 mins i got help and guess what he does he listens to me and then drops my call. this is terrible service really i want my money back to my account immediately or they must cancel there services.