SS
Steven S

1 reviews | Active since Sept 2025

02 Sept 2025, 15:43

Webafrica Sending us back and forth

Moving home? Don’t do it when using Webafrica, they don’t resolve the reconnection Telling us first they waiting for the network provider Then the person staying in the house before us did not cancel. That is not my problem Not cancelling my service at my adress Having the wrong old adress on the system in my name When contacting the network provider they tell you they wait for Webafrica You can’t log a moving homes request over the weekend as you don’t get assisted causing you to wait for Monday then you get told 48-72 business hours? What is webafrica business hours if they can’t conduct business properly? We probably won’t have wifi until they decide who will be the suitable person to assist us Probably one of the rude agents we talked too. In the meantime we will get billed for no service

Shame on you WebAfrica

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Replies (1)
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Steven S's update04 Sept 2025, 12:11
Reviewer Update
This is still not resolved.
Seem like the blame keeps getting shifted