PB
Paulo B

1 reviews | Active since Sept 2020

04 Sept 2020, 10:52

Webafrica SA'S WORST CUSTOMER SERVICE

Recieved a cancellation order for my fibre due to account being in arrears, which was incorrect as I proceeded to send them Proof payment, Webafrica ackoneledged receipt but 24hrs later, My FIBRE SWITCHED off.... I've been on hold for 2 days, been active on their "so called" quick and easy chat on Whastapp which has been proven to be inefficient. Webafrica tops the pile with in competent internal structures and unfriendly staff. The latest excuse was due to load shedding. I'm appalled by this very bad service. STILL WAITING...

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