1 reviews | Active since Jan 2017

03 Apr 2023, 15:32

Webafrica - Run away while you still can

It is sorry I can not score zero stars. Endless billing problems , overcharging and pathetic customer support. I wrote a comprehensive message asking fir information why I am overbilled by a R1000 , the reply , "No" . That is it. On asking why just no , the response was , we can't tell you but that is what we charge now. Escalate the matter , a "Manager" comes back to appoligise for wrongfull billing , 2 days later they deduct again with the R1000 extra. Being overcharged now for 6 months with no response from Webafrica. The "agents" advise , pay or they will just disconnect and still charge you , so it is better to just pay.

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