1 reviews | Active since Jul 2018
WebAfrica refuses to try to retain me as a customer
I've been a WebAfrica customer since the day Octotel laid fibre lines in my area. Initially, I signed up for their 10mbs fibre line as it was one of the best deals on the market at the time. Recently I came I discovered that there are much better deals out there for the same 10mbs line, so I decided to call WebAfrica to see if they can at least try to better my price, however, they couldn't care less and told me I should just go ahead and cancel my line with them. Funny thing is I would be an advocate had they just tried to retain me.
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica