WebAfrica provides the worse overall service ever.

Hi,

I paid for Wifi on 9 March 2025. It's 8 April 2025, and I do still not have any wifi. After 5 business days (as it states in the email VUMA will give me a call to set up the installation) I contacted WebAfrica and was told that there was already an installation on the property. Mind you, my partner and I have recently bought the house so we didn't know that there was an installation. I mentioned to them that the previous own must've taken the router and cables with them (Multiple times - the first time was on 19 March). These people still activated the line when there is no router. I am still waiting on this issue to be sorted. I've had to contact them everytime to get an update. No feeback is ever provided. I contacted them 7 times in the space of a month. I would like to have this issues sorted ASAP. This is the worse service i have ever experienced.