WebAfrica practise ********* business

Item: Webafrica
Rating: 1
Author: Pieter E

I have been trying to make a manual payment since the 25th of April, like I do make manual payments every month, I have logged on everyday since the 25th and not once did it allow me to make payment, now on the 4th of may for the first time it allows me to make payment, but of course now I have to pay extra due to late payment, it feels like web Africa system is delayed on purpose so that they can make more money out of their customers, this is not the first time this has happened

Helpful (0)

Replies (1)

Webafrica's replyOfficial

04 May 2026, 10:52

Morning Pieter. We hear how frustrating this situation has been, especially when you’ve been trying consistently since 25 April to make a manual payment, and the system only allowed it on 4 May, resulting in an avoidable late payment charge. When something you actively try to do every day doesn’t work until it’s too late, it understandably creates concern and frustration.We can also see your billing chat session is active under ***, and your agent is currently available to investigate this directly with you.
Please continue engaging with the agent in your current chat so this can be resolved in real time.

Warm regards,
Webafrica Crew

Webafrica's reply04 May 2026, 10:52

Official