JS
Johan S

1 reviews | Active since Nov 2022

05 Nov 2022, 22:00

Webafrica poor service

Where to start?? Poor service, *********** staff, lack of communication skills, non existing customer care, **********, *******!!! This excuse of a company debited my account for a router (claimed to be in my possession with proof of otem delivery) they stole money from my, first the cost of they router they claimed is in my possession. Then they deducted the driving fee for sending a router, and they fined me for paying late.

Keep in mind, i have BO CONTACT with them. I have never spoken to a consultant from WEBAFRICA in my life.

Each month they debit a service fee from me. A service I do not have. They would have resolved they issue beginning of September, then I contacted them on the 4th of October, they said max of 72hours then the money should reflected in my account, it did not. Then I called again, they said end of the month (21 working days) I will be settled.

We have passed the 31 day mark, no respone

Do not waste your time amd money on them

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