WEBAFRICA POOR SERVICE
After ordering a 55GB deal that includes a router, there was a mess with the delivery. The initial order was cancelled and put through a new one, CellC 100Gb with router.
Finally delivery comes, but NO ROUTER!
After 3 frustrating phone calls, order was placed for the router. BUT another payment has to be made for delivery from MY account for WEBAFRICAS mistake?!
Trying to phone to clarify this morning, call gets cut off!
WORST SERVICE I HAVE EVER EXPERIENCED!
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica