WEBAFRICA - PATHETIC SERVICE

I have never dealt with a company with such pathetic service. I have been trying to get Fibre from them since 20 December 2020. At first I thought they have this awesome whatsapp service should you have any problems. Just a pity you battle for 2 months to actually get a real person to talk to you. Today I asked if I could rather cancel my application, suddenly I got a reply only to be told I must contact them on whatsapp as soon as I get home to set up the service. Here we go again, no reply and the same response I have been receiving for the past month. "I'm still trying to put you through to one of our Live Chat agents, if however you'd prefer to cancel the Live Chat request, simply type ENDCHAT." Eventually you get a message that they have no agents available and they'll send a call back. I am still waiting for the previous call back from 28 January 2021. You send an email to their support email and it comes back no longer in use. If I can give anyone advice, don't ever make use of WebAfrica, they are pathetic. The next thing I'll probably get billed for a service I still don't get.