Webafrica pathetic service

They seem to be one of the most active ad spammers I get, so after being bombarded with their ads I convinced my housemate to get their fibre. After good and speedy box installation and line activation by Frogfoot, was told Webafrica will deliver the router within 2 working days. After three days of taking leave, waiting at home and every day communicating with them I had to drive to Webafrica offices in Woodstock to collect the router myself. Otherwise they said they would attempt another delivery on another day, which is 6 days after line being activated, and paid for. They claimed the driver had two unsuccessful deliveries at my address, like no answer on bell, hooting by the gates etc. There is no bell, and dog would wake up the Lucifer if there was anybody standing by the gate, and there were two people on premises waiting for the delivery... No promised phone call received etc. So basically their driver **** and no action to contact us was ever attempted. After seeing the offices, I understand the pathetic level of service they provide. Fancy address, desperately funky decor with plenty of semi youngsters around looking oh-so-trendy and important. Some lady who could not be bothered much, presumably The Receptionist, handed slowly the router over and it was the antidote of what one would expect from vibrant 4th revolution business. It seems they do not have solid setup, just hyperactive marketing and customer care nobody cares about. They wont last very long if they perform like this. If there is anybody else you can use, leave Webafrica as your last option. Or like me, saving every penny gives you this headache.