Webafrica pathetic customer service

On the 28 May 2020, I ordered a fibre router from webafrica and on the 9th of June, I was already billed for the month, before the line was installed. On the 30th June the router was delivered and I activated it. I had sent several billing enquirers only to be given ticket id’s for the query and nothing was done to solve my billing dispute. On the 3rd of July they sent me correspondence for a failed debit order of R1402,30 including R50 returned debit order fee. On the 6th of July they suspended my services for non payment. They contacted me promising to resolve the billing issue till today. I have sent their router back and they just phoned me, insisting I must pay. Webafrica service is pathetic, I wouldn’t recommend it to anyone.