Webafrica - Pathethic Service

My fibre installation has not yet been done. I've paid for it of the 15 February 2021 and was told it would take a maximum of 14 days. The WhatsApp chat does not get back to me nor do the agents. I spoken to VUMATE (Webafrica's Agent)L who have no recollection of any order. This service is absolutely disgusting and pathetic.

Terrible feedback from Webafrica (see below) [11:20, 3/2/2021] Webafrica: I'm sorry its taking longer than usual to connect you to an agent. I'll keep trying... [11:34, 3/2/2021] Webafrica: Sorry to have kept you waiting for so long, unfortunately it seems that all our agents are currently busy or unavailable.

A call back request has been sent to our agents and they will contact you (on Whatsapp) as soon as they are available. Please note our Whatsapp times are between 7am - 9pm, Monday to Friday and 8am - 6pm on Weekends.

In the meantime, perhaps I can help you with your query? Type 0 to see the main menu.