WebAfrica overcharged me & refuses to cancel contract

I have had a terrible experience with WebAfrica and would not recommend anyone to use their services. At first I liked it because they were no contracts signed and thought that was better.

In 2019 there were 3 months in which I was unable to pay for the WiFi. I thought that since my account had been suspended then I would not have to pay and would only have to pay for activation when I needed the WiFi again. However WebAfrica still charged me the full payment of all 3 months even though I did not use the WiFi. I thought this was highly unfair and therefore decided to do a cancellation. This cancellation was processed, but now I receive an email that my amount is in arrears of R4337, which means that they have since still been charging me for WiFi of R500 that I have not used all these months and the cancellation was not processed.

Future customers stay away because it seems like you cannot cancel a contract with them, plus the threats are just too much.