LB
Leon B
1 reviews | Active since May 2021
16 Dec 2023, 18:28
Webafrica + Openserve = NO GO!!!
Worst customer experience ever! Moved premises almost a month ago and still don't have fibre installed at my premises (definately fibre ready and equipment already at the premises). Just receive one lie after another .... Webafrica + Openserve = absolute disappointment!!!
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Replies (1)LB
Leon B's updateReviewer Update
18 Dec 2023, 12:53Just received the same reply from their Whatsapp number ... *Nkosikhona H.*: Thank you for holding. I am really sorry to say this however at the moment the service has not been activated with Openserve but I can assure you that we have requested an urgent feedback from the Openserve fibre team". Immediately cancelled the service and app**** with Vodacom, such a difference .... immediate feedback and agents calling back in person. Webafrica, you were so good in the beginning, not sure what happened
LB
Leon B's update18 Dec 2023, 12:53
Reviewer Update
Just received the same reply from their Whatsapp number ... *Nkosikhona H.*: Thank you for holding. I am really sorry to say this however at the moment the service has not been activated with Openserve but I can assure you that we have requested an urgent feedback from the Openserve fibre team". Immediately cancelled the service and app**** with Vodacom, such a difference .... immediate feedback and agents calling back in person. Webafrica, you were so good in the beginning, not sure what happened