Webafrica only interested on payment.

I have been disconnected since Sunday thats been a whole week now without connection all I'm being told is 'the issue has been escalated ',I work from home which is the only reason why l signed up...I am paying for services that I can't utilize....a whole week of unpaid leave and next week there's alot of holidays so no one will be.l.m available...I'm so frustrated .I regret signing up with Webafrica.