Webafrica -Oh No !

A zero star rating is required for this so called "communications" company. I have been with them for years and wanted to leave many timesand for various reasons could not. Now, however, I have bitten the bullet as I have got to the bitter end. Their total lack of communication is appalling (and long, long before lockdown) - no manned email account, no manned direct land line or cellular line, only on a WhatsApp platform where you communicate with a bot and are pushed from one employee and one department to another, and have to communicate by typed message only. There is no way to get hold of any executives to put your case to. Totally dreadful, they don't know the meaning of service. I have just had the most harrowing 3 days of trying to get them to release my connection in order for my new ISP to connect me. I wish I had never heard of Webafrica. I am using my gmail account for now until I get set up with new ISP. ***