Webafrica - not worth the money or the trouble

Webafrica totally sucks. Amidst strong marketing that falsely promises committed support, they can't even answer their phones during their normal working hours and instead use an automated message to tell the caller to phone back during their working hours. ***. What a direct contradiction. This review is not primarily about Webafrica's inability to communicate. It has taken them 3 months to cancel a data deal with them and only after very lengthy calls and emails from my side. Be sure that I was charged the full rate for the 3 months of zero usage of the router I was attempting to cancel. Like a fool I upgraded the deal I have with Webafrica. Am I ever so sorry. Their modus operandi reminds me a lot of Telkom . If you want to buy something from them you are their best buddy but come the day you need them to do their admin properly they don't care about you at all. Stay away from these losers if you value your salary/money at all. Not a user friendly organization at all. When you have an urgent problem is your preference to Whatsapp a machine that try's to imitate a human response? Think about it. They are quick to accept funds from your bank account but when it comes to answering emails there is not particular rush - they work in a time frame of days. I'm off to Afrihost ....... So sorry that I upgraded with Webafrica because of their salesman with a smooth tongue. And to add insult to injury their connection speed is ridiculously slow. So NO. I will not tolerate Webafrica's nonsense for substandard service.