Webafrica - Not worth being called a Service Provider

I have been complaining about the Internet Connection which is extremely unstable for a Fibre line for more than a month now, with numerous reference numbers, to show that nothing is being done. Webafrica blames Evotel but nothing gets done. The only contact with Webafrica is via WhatsApp chat and you never get help from an agent without waiting for more than an hour. I have cancelled my services with Webafrica twice now and everytime get told to go to WhatsApp. WOW, suprise, surprise no agent to help.