RJ
Rocky J

1 reviews | Active since Aug 2021

02 Apr 2022, 11:30

Webafrica not recommended bkk03

Very bad customer service and false adverti*****t. I phoned I wanted to switch my LTE to fibre.

Special says 399 uncapped fire get connected in 7 days.

Phoned on the 24th.

On the 26 th few guys came over and a few cables was installed. This guys told me that someone the cable guys would come the next day to connect the fibre its now 7 days since they came.

9 days after I placed my order.

I have phoned and I have used the WhatsApp platform no one seems to know when my fibre will be connected. It says 7 days on the adverti*****t.!!!

Last person majohied I spoke with on the WhatsApp platform said I can hello peter them well here it is.

Due to webafrica lies I now have a double billing. No fibre. And no idea when it will be installed. Wasted a lot of time trying to find out when it will be done since I need someone at home when it does get done if it does get done!!!

Pathetic customer service every time I try to find out the chat gets ended without giving me an answer!!!

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