KM
Keabetswe M

1 reviews | Active since Jun 2017

10 Nov 2024, 17:32

Webafrica not helping me!!!!!!!

I am really disappointed in Webafrica. I paid for my 30day voucher on the 25th October 2024. And still 16 days later no connection at all. I have spoken to agents who have tried to resolve my issue. Rowan I want to say thank you to you getting Vumatel involved!!! During the week I am at work, with noone on the property to wait for a technician to avail themselves.

This weekend I have been home waiting for someone to call and arrange a visit. Not a single call from Webafrica. Tomorrow, I will be at work and fighting with Webafrica to get me sorted. In 14 days time I will be expected to pay for a voucher which will also go down the drain!!!! I really am not happy with your service. I have been a customer for such a long time, but this disappointment I am experiencing is on another level!!!!!!

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