mL
marazaan L
1 reviews | Active since Jul 2023
12 Jun 2024, 08:14
Webafrica not for it's clients.
Webafrica is a very unreliable service for internet. Not only did they not do the upgrade I have requested but they canceled our internet completely. After trying to get gold of the. To fix it. Hey just put in our old package. Now the internet is off again. Their WhatsApp service doesn't accept the selections made at times and their call center advises you back to WhatsApp chat. Please never use this service for it seems their clients are much more than their infrastructure can handle. My interest is still off right now with no reason.
Helpful (0)
Replies (5)0
Replies (5)mL
marazaan L's updateReviewer Update
12 Jun 2024, 10:06After calling in they said they will reactivate after sending a msg to the relevant team. The internet is still off and when I call it says the line is busy,as if the business has one direct line. I assume they blocked my number or sited my number. So now we pay and pay and the internet is off and on. ...still off right now. Very inconsiderate and unprofessional.
mL
marazaan L's update12 Jun 2024, 10:06
Reviewer Update
After calling in they said they will reactivate after sending a msg to the relevant team. The internet is still off and when I call it says the line is busy,as if the business has one direct line. I assume they blocked my number or sited my number. So now we pay and pay and the internet is off and on. ...still off right now. Very inconsiderate and unprofessional.
mL
marazaan L's updateReviewer Update
12 Jun 2024, 11:48Internet still off after calling again to switch it on ...
mL
marazaan L's update12 Jun 2024, 11:48
Reviewer Update
Internet still off after calling again to switch it on ...
mL
marazaan L's updateReviewer Update
12 Jun 2024, 14:34After hours of waiting the internet is still off. My mom(the account payer) called and was told that they will call my number to confirm when it's on. I called myself, sales put off the phone in my ear when I introduced my problem. I called back and was told Technical support does not take incoming calls.then got the phone put off in my face when asked how that is fair... It only directs you to the WhatsApp chat to try and fix the issue, the msg repeats and the call is needed automatically or manually if not by the client. They only have conversation for sales and not for technical support. The internet is still off and they said they'll call me back several times now from technical support. Nobody called .....how is this company able to do this....like we're not people paying
mL
marazaan L's update12 Jun 2024, 14:34
Reviewer Update
After hours of waiting the internet is still off. My mom(the account payer) called and was told that they will call my number to confirm when it's on. I called myself, sales put off the phone in my ear when I introduced my problem. I called back and was told Technical support does not take incoming calls.then got the phone put off in my face when asked how that is fair... It only directs you to the WhatsApp chat to try and fix the issue, the msg repeats and the call is needed automatically or manually if not by the client. They only have conversation for sales and not for technical support. The internet is still off and they said they'll call me back several times now from technical support. Nobody called .....how is this company able to do this....like we're not people paying
mL
marazaan L's updateReviewer Update
12 Jun 2024, 18:11One of the Global One money management products or services
Payment Notification
Capitec Bank is an authorised financial services (FSP46669) and registered credit provider (NCRCP13). Capitec Bank Limited Reg. No.: *** Page 1 of 1
Unique Document No.: 64e0770a-e4c9-4874-ba97-15456c8b06e1 / 903 / V1.0 - 08/03/2019 (ddmmccyy)
Capitec Bank
12/06/2024
Branch: 470010
Device:
Dear Sir/Madam
Please take note that Wageda made a payment to your account. The payment details are as follows:
Notification number 345597
Payment date 06/06/2024 00:46
Payment details
Beneficiary name PF VUMA* Web Africa CLAREMONT ZA
Amount R -399.00
Payment reference Recurring Card Purchase: Vumatel Claremont (Card 2876)
IMPORTANT NOTES:
Immediate payments to non-Capitec banking clients and regular payments made to Capitec clients will reflect in the beneficiaries account
immediately.
Regular payments made to non-Capitec banking clients BEFORE 02:00 PM Monday to Friday, or BEFORE 09:00 AM on a Saturday should
reflect in the beneficiary account the following business (work) day. Regular payments made to non-Capitec banking clients AFTER 02:00 PM Monday to Friday, or AFTER 09:00 AM on a Saturday, or on a Sunday, or on a public holiday should reflect in the beneficiary account within 2 business (work) days.
This is a notification that we received instruction to effect a payment and not a representation of any kind or guarantee that the amount has in
fact been transferred or shall be available in the account. The processing of the payment may be delayed, which may impact on the timing of
the availability of the funds. Remote Banking Services
Payment Notification
Capitec Bank is an authorised financial services (FSP46669) and registered credit provider (NCRCP13). Capitec Bank Limited Reg. No.: *** Page 1 of 1
Unique Document No.: 64e0770a-e4c9-4874-ba97-15456c8b06e1 / 903 / V1.0 - 08/03/2019 (ddmmccyy)
Capitec Bank
12/06/2024
Branch: 470010
Device:
Dear Sir/Madam
Please take note that Wageda made a payment to your account. The payment details are as follows:
Notification number 345597
Payment date 06/06/2024 00:46
Payment details
Beneficiary name PF VUMA* Web Africa CLAREMONT ZA
Amount R -399.00
Payment reference Recurring Card Purchase: Vumatel Claremont (Card 2876)
IMPORTANT NOTES:
Immediate payments to non-Capitec banking clients and regular payments made to Capitec clients will reflect in the beneficiaries account
immediately.
Regular payments made to non-Capitec banking clients BEFORE 02:00 PM Monday to Friday, or BEFORE 09:00 AM on a Saturday should
reflect in the beneficiary account the following business (work) day. Regular payments made to non-Capitec banking clients AFTER 02:00 PM Monday to Friday, or AFTER 09:00 AM on a Saturday, or on a Sunday, or on a public holiday should reflect in the beneficiary account within 2 business (work) days.
This is a notification that we received instruction to effect a payment and not a representation of any kind or guarantee that the amount has in
fact been transferred or shall be available in the account. The processing of the payment may be delayed, which may impact on the timing of
the availability of the funds. Remote Banking Services
mL
marazaan L's update12 Jun 2024, 18:11
Reviewer Update
One of the Global One money management products or services
Payment Notification
Capitec Bank is an authorised financial services (FSP46669) and registered credit provider (NCRCP13). Capitec Bank Limited Reg. No.: *** Page 1 of 1
Unique Document No.: 64e0770a-e4c9-4874-ba97-15456c8b06e1 / 903 / V1.0 - 08/03/2019 (ddmmccyy)
Capitec Bank
12/06/2024
Branch: 470010
Device:
Dear Sir/Madam
Please take note that Wageda made a payment to your account. The payment details are as follows:
Notification number 345597
Payment date 06/06/2024 00:46
Payment details
Beneficiary name PF VUMA* Web Africa CLAREMONT ZA
Amount R -399.00
Payment reference Recurring Card Purchase: Vumatel Claremont (Card 2876)
IMPORTANT NOTES:
Immediate payments to non-Capitec banking clients and regular payments made to Capitec clients will reflect in the beneficiaries account
immediately.
Regular payments made to non-Capitec banking clients BEFORE 02:00 PM Monday to Friday, or BEFORE 09:00 AM on a Saturday should
reflect in the beneficiary account the following business (work) day. Regular payments made to non-Capitec banking clients AFTER 02:00 PM Monday to Friday, or AFTER 09:00 AM on a Saturday, or on a Sunday, or on a public holiday should reflect in the beneficiary account within 2 business (work) days.
This is a notification that we received instruction to effect a payment and not a representation of any kind or guarantee that the amount has in
fact been transferred or shall be available in the account. The processing of the payment may be delayed, which may impact on the timing of
the availability of the funds. Remote Banking Services
Payment Notification
Capitec Bank is an authorised financial services (FSP46669) and registered credit provider (NCRCP13). Capitec Bank Limited Reg. No.: *** Page 1 of 1
Unique Document No.: 64e0770a-e4c9-4874-ba97-15456c8b06e1 / 903 / V1.0 - 08/03/2019 (ddmmccyy)
Capitec Bank
12/06/2024
Branch: 470010
Device:
Dear Sir/Madam
Please take note that Wageda made a payment to your account. The payment details are as follows:
Notification number 345597
Payment date 06/06/2024 00:46
Payment details
Beneficiary name PF VUMA* Web Africa CLAREMONT ZA
Amount R -399.00
Payment reference Recurring Card Purchase: Vumatel Claremont (Card 2876)
IMPORTANT NOTES:
Immediate payments to non-Capitec banking clients and regular payments made to Capitec clients will reflect in the beneficiaries account
immediately.
Regular payments made to non-Capitec banking clients BEFORE 02:00 PM Monday to Friday, or BEFORE 09:00 AM on a Saturday should
reflect in the beneficiary account the following business (work) day. Regular payments made to non-Capitec banking clients AFTER 02:00 PM Monday to Friday, or AFTER 09:00 AM on a Saturday, or on a Sunday, or on a public holiday should reflect in the beneficiary account within 2 business (work) days.
This is a notification that we received instruction to effect a payment and not a representation of any kind or guarantee that the amount has in
fact been transferred or shall be available in the account. The processing of the payment may be delayed, which may impact on the timing of
the availability of the funds. Remote Banking Services
mL
marazaan L's updateReviewer Update
02 Jul 2024, 17:09After 12th June These people suggested that my Mom had to leave the package as is , cancelled. And we should take a new package. Yet above my Mom paid for the old package. So...now we paid the new package they owe us for the installment of the old package a refund. So now it's the 1st and thy want to deduct another subscription payment yet we only stated on this new package and paid for it the 15th of June. Please someone help me understand why these corporations are allowed to do these inhumane things.
mL
marazaan L's update02 Jul 2024, 17:09
Reviewer Update
After 12th June These people suggested that my Mom had to leave the package as is , cancelled. And we should take a new package. Yet above my Mom paid for the old package. So...now we paid the new package they owe us for the installment of the old package a refund. So now it's the 1st and thy want to deduct another subscription payment yet we only stated on this new package and paid for it the 15th of June. Please someone help me understand why these corporations are allowed to do these inhumane things.