Webafrica not as bad as everyone is making it out to be, it takes a bit of homework.

Yes, dealing with the whatsapp agents is annoying, but I think its ultimately ensuring that you choose the correct option to speak to the correct department. However, from my new installation last year to my relocation installation recently, I have received excellent service. I gave through my order for relocation with a break in April, a few days short of end of March. I followed up again mid April to ensure my installation has been processed, and they did exactly that upon following up. My fibre was successfully installed and once i plugged in my router, it was working fine without having to speak to anyone at Webafrica. So convenient! Thanks guys!