WebAfrica - No Support No Installation No Care Useless

I ordered Fibre Internet on 1 March 2022. The last communication and confirmation was on the 21st March 2022. The delivery cost and all other fees has been paid.

Since then, been trying to get onto the pathetic chat service on Whatsapp. EVER SINCE then, the agent says they are looking into the account, and eventually the chat ends because the agent never returns to the chat.

it seems there has been no communication between yourself and our live chat agent for quite some time. This chat session has now expired but if you'd still like to speak to an agent again, please start a new live chat session. The new agent will have a copy of your last conversation. SINCE 21 MARCH. It's been a month trying to get hold of anyone.

No further updates, no calls, nothing and it is impossible to speak to anyone. They have no procedure in place to follow up, advise on the stages of the application, f-kol, and every measure in place to NOT deal with people.

AVOID WEBAFRICA!!!!! What a limp experience!