Webafrica no service to compliment

Tried to figure out why I cannot access all websites that I used to access before I went over to Webafrica, so after struggling that seemed for ever to communicate with an agent, I eventually got hold of Yolanda, after telling her that I was using my PC and not having mobile data on my phone she gave me the clever instruction to reset my router, well I ended up with no internet and a router I couldn't reconfigure, I ended up using my old Tenda router as it automatically sets itself up, bit unfortunately I still can't access the sites I used to be able to access. Well Webafrica as soon as I find a provider that looks after their clients and one where I can actually talk to a human being over the phone instead of a chat service I'll be moving on. Well done